Prius Flat Rate MFD Repair with 12 Month Warranty!

Touchscreen Misalignment, Cracked Glass, and Black Screen Repair!

Also Lexus LS430 SC430 RX330 & Land Cruiser. We now repair “DEAD” screens!

Ship to:

AutoBeYours

861 S. Gardner Scottsburg IN 47170

( Florida and Indiana customers call for local repair options.)


You are buying a service to repair your Prius MFD Touch Screen.

NEW lower price! Only $299!

Please include your name, email address, and the symptom in the box

for example: “Buttons on the glass do not work.” or “Screen is blank, or will not turn on.”

Send your Prius Touchscreen for repair.

We will fix it for $299. Return Shipment Included!

You will get an invoice via email when we get the unit, simply click the “Pay Now” button on that invoice.

(The invoice will be sent to you as soon as we check in the unit.)

IMPORTANT!

The invoice will have the name emailserver@secureshopper.com because we subscribe to an accounting service. It may go to your spam folder.

After it is repaired and tested, you will receive USPS tracking information, this is how you will know it is on the way back to you.

(Paying by phone instead may prevent or delay online tracking due to NO EMAIL address associated with payment)

We repair both nav and non nav units!

In a hurry? Ready to ship it now? Click here for the condensed instructions.

In a real big hurry? Click here for 2 minute removal instructions.

Does your display say something like “External device not connected”

Does it respond very slowly to button presses?

Is it DEAD or intermittent?

Does the touch screen not work? If yours is out of warranty, you need our service.

For example, if you press the glass and it does not respond correctly, then we call this a touchscreen failure. It is most commonly caused by heat or the sun and is not a software issue.

Important! Remove any iPhone or Sat radio interface and test your MFD again before sending it for repair.

Remember! Please include your name and the symptom in the box

Removal instructions are as follows:

First remove this Phillips screw.

Then remove the left vent.

(If you wrap your screwdriver with tape, it is less likely to scratch the plastic.)

Then remove this screw, and pop the lower dash panel out towards the steering wheel.

Observe the yellow clips on the corners.

Pull the top dash panel off and unplug the power button like this.

(This will not harm your car or set trouble codes.)

Remove the vent by pulling out like this.

New information: This vent has become the most fragile thing on the car after 15 years in the sun. They are our most requested item. We probably don’t have any in stock, but it can’t hurt to ask if you would like to buy a replacement.

Unplug the Park switch like this. Turning the car on without the park button WILL cause a persistent error message. Plug it back in before you do so.

Remove the vent to the right of the MFD also.

Now remove the two 10 mm bolts that hold the MFD in place and pull it out firmly.

You may also watch this 2 minute video

Please do not remove the black plastic bezel. We need it for testing purposes.

Ship to:

AutoBeYours.com

861 South Gardner St.

Scottsburg In 47170

812-752-5050

Important! We receive many units a month.

Be sure to include your name email address and shipping information, attached to the unit.

You will get an invoice via email when we get the unit, simply click the “Pay Now” button on that invoice.

The invoice will have the nameemailserver@secureshopper.com, because we subscribe to an accounting service. (Sometimes this gets flagged as spam.)

We accept credit cards by phone, PayPal, and personal checks. We will send an invoice via email.

We now repair broken glass! For the same price 299 dollars!

Make sure your MFD is packed well enough to survive the ride over to us.

We suggest double boxing.

MFD’s arriving with hairline cracks cause extra work and can be prevented by careful packaging.

Newspaper is NOT a good choice for packing material!

Frequently Asked Questions: ( FAQ’s)

Q: Can I still drive the car with the MFD removed?

A: Yes! You may use the steering wheel controls for some functions.

Q: How long does the work take?

A: 1-3 days plus shipping. Warranty repairs generally take a little longer because we have to do more in depth fault checking.

Q: Is there anything not covered by warranty?

A: Yes, but just cracked screens from either fists, or suction cups.

Q: Do you accept PayPal?

A: Yes, It’s actually the easiest way to pay as our invoice has a built in PayPal button. Please, note that we subscribe to “ezinvoice” and invoices often go to spam folders.

Q: What about Master Card?

A: Yep, if you can’t get it to work online, or don’t want to, you can call us at 812-752-5050 to process it over the phone.

Q: Do I have to call before sending my MFD?

A: Nope, but you can if you want to. We’d actually prefer comunication to come through email for your and our records.

Q: I have re-soldered my MFD and it’s still not working. Can I send it to you?

A: Short answer, no. Long answer, we can’t warranty the repair if we’re not sure that it is our repair that has failed. We tried it for a while, but home repaired units have a failure rate so much higher than ones that haven’t been that we don’t feel that we can over the quality of service that we strive for on previously repaired units. 

Q: Do you re-solder the connections on the MFD’s?

A: We do component level repairs including replacing surface mounted caps and soldering. However, that is just a small part of the repair that we offer. There is information floating around about re-soldering connections that is not only outdated, but wrong in the first place.

Q: Can you replace glass from a crack caused by a suction cup?

A: Yes! That is actually one of the most common reasons for why the touch screen cracks. It looks like such a good place for a mount of some sort, but a suction cup will usually break the glass. We do not cover this for warranty repairs.

Q: I just got my MFD back and it still doesn’t work?!

A: Unplug any outside interface before returning it to us. Siris XM, iPhone connectors, and after market radios seem to affect the MFD’s and can be siphoning power from them in unexpected ways. We test the MFD’s rigorously for multiple hours and at least 3 people have to confirm that it is working before we send it out. You may also make sure that the bezel is not causing phantom button presses. If none of that works, we believe the probably cause is delivers mishandling of product and are of course willing to repair it again for free under our warranty.

Q: Are you repairing 2006 thru 2009 MFD’s?

A:  Those have actually become the main models that we fix. We can fix it not powering broken glass. We of course still fix 04-05 displays and we have branched out to Landcruiser and Lexus screens. Please call if you’re not sure if we can fix your touchscreen.

Q: How should I ship the MFD to you?

A: A very common issue for us is broken bezel from mishandling during shipment.

We recommend bubble wrap and boxing it in a medium priority USPS box, and then placing that in a large flat rate box ( double boxing) That’s how we’ll be sending it back to you.

Q: I haven’t heard back from you about my MFD that I sent over a week ago?

A: Our most common cause for time delays are actually people not including their email or phone number in the box. Second most common is just that we didn’t get the MFD in the mail. This most common is out invoice program going into hyperactive spam folders. Please give a couple of days before calling to give us time to repair. We prefer to communicate though email.

Q: Do you repair 2010 and newer MFD’s?

A: Not yet, we’ll update this page when we find solutions.

Q: Does it ever cost more than $299?

A: Only if there’s a large problem caused by mishandling the MFD. We will of course contact you if further payment is required for authorization.  We can count on one hand how many times this has had happen in nearly 20 years of service. 

Q: Will I get return tracking information?

A: Yes, especially if you use the PayPal link in our invoice for payment. Please make sure your address is correct in your PayPal, or it will give us that address to send to you. It takes a little longer to email you tracking information if you pay by credit card.

Q: The vent broke when I removed it. Do you have them?

A: Infrequently, they are in high demand. However, when we do have them, they cost $75 and we add it into the same box as your MFD with no extra shipping cost to you.

Q: Do you buy broken MFD’s and if so, for how much?

A: Yes, we do. We pay $60 plus shipping delivered to us.

We want you to be happy with our service.

Thank you for looking and check out our feedback!

We will be happy to answer any questions.

Visit the “about me” page on eBay for more information about hybrids and AutoBeYours.com.

this page was updated Febuary 3rd 2020

We work hard to save you money!


AutoBeYours.com

861 South Gardner St.

Scottsburg In 47170

812-752-5050

Important! We receive many units a month…

Be sure to include your name email address and shipping information, attached to the unit.

most problems arise from lack of paperwork…Please include your name ,email address( spelled correctly!), and the symptom in the box

for example ” glass does not respond” or “does not light up”

you will get an invoice via email  from secure shopper when we get the unit , simply click the “pay now” button on that invoice

we accept credit cards by phone, paypal, and personal checks. we will send an invoice via email ( check your spam)